دانلود رایگان: کتاب Handbook on Business Process Management 2
Handbook on Business Process Management 2. Strategic Alignment, Governance, People and Culture.
The BPM Handbook brings the thought leaders around the globe together to present the comprehensive body of knowledge in Business Process Management (BPM).
The first edition summarized the work of more than 100 of the world’s leading experts in the field in 50 chapters and two volumes. Following the structure of BPM’s six well-established core elements—strategic alignment, governance, methods, information systems, people, and culture—the BPM Handbook provides a comprehensive view of the management of processes using an enterprise-wide scope.